Why do I see Skype for Business when I’m using Lync?

Applies To: Skype for Business , Skype for Business Online , Skype for Business Basic , More…

Lync 2013 has gone through some changes recently, and you might have noticed a new icon in your taskbar or a new button on your Outlook ribbon. Perhaps you tapped the shoulder of the person sitting next to you and said, “Join a Skype meeting? What happened to Lync?”

Lync was renamed Skype for Business in April 2015. Along with a new name came some new features and a fresh new look. It’s pretty cool, and you can read more about it at Lync is now Skype for Business — see what’s new.

Version 15 of Skype for Business comes with two different looks:

• Skype for Business. This is the new user interface and shares many similarities with the consumer version of Skype.
• Skype for Business (Lync). This has the new Skype for Business features but looks just like Lync. (The Lync experience is not available in version 16).

Your IT department decides which interface to roll out to company employees. You might have the new look, or you might be using the familiar Lync experience.

Tips: How do I know what version I have? In Skype for Business click > Help > About Skype for Business. The version number is listed at the top of the screen, as shown in this example:

Why use the old look when a new one is available? Usually because IT wants to do some internal testing, or schedule the roll-out for a particular time, or prepare customized training and job aids to facilitate the transition to the new look and feel.

If your company chooses to stick with the Lync experience, you’ll still encounter some Skype for Business elements in your system tray and in the Office apps that you use every day. No need to worry because these elements work the same way as their Lync counterparts. The table below shows what you saw in Lync 2013 and what you’ll see now in Skype for Business (Lync).

Skype for Business elements you’ll see when using the Lync experience

	What you saw in Lync 2013	What you see in Skype for Business (Lync)
Taskbar icon
Schedule meeting (Outlook)
Join meeting (Outlook)
Meeting invitation
Present Online (PowerPoint, Excel, Word)
Emoticons
Click-to-Call browser add-on
Task Manager
Windows 8.1 Start menu tile

Additionally, you’ll notice that some of the sounds, such as joining a conference call, have changed in Skype for Business. These updated sounds will play in both Skype for Business and Skype for Business (Lync). There is no difference in sounds between the two user experiences.

Related topics